The Customer is entitled to withdraw from the Contract, without any penalty and without specifying the reason within 14 (fourteen) calendar days of receipt of the Products. The right of withdrawal must be exercised within the aforementioned term [Return Policy].
The right of withdrawal shall be deemed correctly exercised once the following conditions have also been fully met:
a) the Products must be in the same conditions in which they were at the time of dispatch;
b) the refund label must still be attached to the Products with the single-use seal;
c) the Products must not have been used, worn or washed;
d) the Products must be returned in their original packaging;
e) the returned Products must be sent to I AM ITALIAN in a single dispatch. I AM ITALIAN reserves the right not to accept garments belonging to a single order returned and dispatched at different times.
If the right to withdraw is exercised by the Customer in conformity with the provisions of these General sales conditions, I AM ITALIAN shall refund any sums already paid, net of any shipping costs to the Customer, as quickly as possible and, always, within 30 (thirty) days from the date on which it became aware of the Customer's decision to exercise its right to withdraw.
In the event of the conditions established in these General sales conditions for correctly exercising the right to withdraw not being observed, the Customer shall not be entitled to any refund of the sums already paid to I AM ITALIAN; nevertheless, the Customer shall be entitled, at its own expense, to the return of the Products in the condition in which they were sent back to I AM ITALIAN.
It remains understood that if the Customer decides not to make use of the faculty indicated above, I AM ITALIAN shall be entitled to withhold the Products and the sums already received.