These General sales conditions regulate relations between I AM ITALIAN and its Customers in relation to the remote purchase of Products made through the company's Internet website.
For everything not expressly covered by these General sales conditions reference is made to the provisions of Law Decree 185 dated 22 May 1999 and to the applicable provisions of the Italian Civil Code.

1) Definitions

  • Customer: indicates the individual person who, in relation to the sales contracts entered into with I AM ITALIAN, acts for purposes not related to any business or professional activities performed.

  • I AM ITALIAN: indicates I AM ITALIAN, registered with the Chamber of Commerce of Trento under no. , Tax Code and VAT no. 01641440514.

  • Site: indicates the internet website owned by I AM ITALIAN, distinguished by the URL

  • Products: indicates the goods sold by I AM ITALIAN to the Customer shown in the Order Confirmation and having the features and qualities described on the website.

  • Contract: indicates the agreement, covered by these General sales conditions, entered into between I AM ITALIAN and the Customer following the acceptance by I AM ITALIAN of the Order Confirmation, whereby I AM ITALIAN undertakes to deliver the Products to the Customer in accordance with the procedures and terms specified below.

  • Order Confirmation: indicates acceptance by the Customer, sent to I AM ITALIAN through the computer, of the unit price of the Product (meaning the total price of the Products in the case of a multi-article purchase), of transport costs, of the characteristics and quality of the Product (or Products) and of the provisions of these General sales conditions.

2) Premise

I AM ITALIAN's e-commerce business involves dealing exclusively with the "consumer", to whom the products are offered on sale on the website. By "consumer" is meant the individual person who, with respect to the Contracts, acts for purposes not related to any business or professional activities performed.
 I AM ITALIAN therefore invites those bodies which do not fall within the "consumer" category not to send purchase orders relating to the articles sold by I AM ITALIAN on the website.
Considering the above-described business policy, I AM ITALIAN reserves the right not to follow-up orders placed by bodies other than "consumers" or orders that do not conform to its business policies.

3) Conclusion and purpose of the Contract

  • The receipt by I AM ITALIAN of the Order Confirmation, sent by the Customer through the computer, shall determine the closing of the Contract. By closing the Contract, I AM ITALIAN undertakes to provide the Customer with Products, in accordance with the terms and the conditions indicated in these General sales conditions, without prejudice to I AM ITALIAN's right not to accept orders from persons who do not provide suitable guarantees of solvency.

  • By sending the Order Confirmation, the Customer accepts without reserve and undertakes to observe, in its dealings with I AM ITALIAN, the provisions of these General sales conditions. Sending the Order Confirmation therefore implies the Customer's total awareness and acceptance of these General sales conditions as well as of the further details contained on the pages of the website.

  • Upon the Contract being closed with the receipt of the Order Confirmation by I AM ITALIAN, the latter shall send the Customer an e-mail message containing details of the relevant order (prices, quantities and Product characteristics).

4) Payments

Payment of the Product price and relevant delivery costs must be made by the Customer using one of the procedures indicated on the website.


5) Declarations, obligations and guarantees

I AM ITALIAN is not in a position to guarantee exact correspondence to the real garments in terms of image and colours as these appear on the Customer's monitor.
The Parties mutually accept that the products presented on the website may no longer be available or on sale at the time the site is accessed by the user and that the relevant prices could undergo updating.
All the Products are complete with refund label attached with single-use seal. If the Customer tries the Products on, this must be done without removing the label and relevant seal. Therefore, I AM ITALIAN shall be entitled not to accept returned Products devoid of the label and seal, pursuant to art. 6.

6) Applicable law

The Contract shall be governed by Italian law.